Customer Service
We are here to answer your questions and provide support in any way we can. We're committed to providing exceptional client service in whichever way is most convenient for you.
+1400000000
Monday - Friday | 8am - 6pm EST
+1400000000
BillPay Customer Support:
+1400000000
Hours of Operation: 7am - 1am EST
7 days a week
Loan Payments:
Trans Kapital Credit Bank
P.O. Box 551390
5765 Alabama st, USA, CA 94104
For Debit Card activation and/or PIN reset please call +1400000000.
To report Lost or Stolen Debit Cards please call +1400000000.
For customer complaints please email info@transkapitalcb.com (This email is for Consumers only and any use by a business for soliciting services will be reported to applicable regulatory authorities for abuse).
Reminder: For the security of your account, when you call or email please do not disclose any confidential or sensitive information about your account. Over the phone you will be asked to verify your Account Number, Tax Identification Number, and Social Security Number. Additionally, we are only able to provide account information to authorized account signers.
To pay by check or money order please remit payment to the following address:
Trans Kapital Credit Bank Mortgage
Attn: Payment Processing
10151 USA Park Bld. Bld. 100, Suite 200-A
USA, Fl 32256
To pay by phone please call our Mortgage Customer Service at 866-295-0014, ext. 1600.
Monday - Friday 8:30am-5:00pm (EST)
To pay by phone you will need to provide your Routing number and checking or savings account number. We do not accept credit cards as payment.
Customer Service & Claims
+1400000000 Fax: +1400000000
info@transkapitalcb.com